Contact Us

Here To Help  •  Mon–Fri, 9am–5pm

Get in touch

Whether you've got a question about an order, want to work with us, or just need a hand choosing the right product — we're here. Real people, real replies, no runaround.

We typically reply within 24 hours (Mon–Fri)

Quick contact

Pick the right inbox and you'll hear back faster.

General

Say hello

General questions, feedback, or anything that doesn't fit the boxes below.

hello@lormi.co.uk
Customers

Customer support

Product questions, account help, or anything pre- or post-purchase.

support@lormi.co.uk
Orders

Orders & returns

Tracking, delivery issues, returns, exchanges, or refund queries.

orders@lormi.co.uk
Phone

Call us

Mon–Fri, 9am–5pm (UK time). We'll do our best to pick up.

+44 (0)1543 730348

Department directory

For specific enquiries, use the right address and we'll route it to the right person.

Press & PR Media enquiries, interviews, press packs, and collaboration requests. press@lormi.co.uk
Careers Job opportunities, talent pool, and working at Lormi. careers@lormi.co.uk
Terms & Conditions Questions about our terms of sale or website usage. T&Cs@lormi.co.uk
Privacy Data requests, privacy questions, or exercising your rights. privacy@lormi.co.uk

Not sure who to contact?

Drop us a line at hello@lormi.co.uk and we'll point you in the right direction.